Here we are again… but this time we want to talk to you about something different – some of you may already be familiar with it whilst some of you won’t… but just in case, we’ve decided to take a quick look at a very exciting subject..
LIVE CHAT ONLINE..what’s that??
We thought this up as a way to pamper you, and more importantly to offer advice and help you any time you visit the Patrizia Pepe Online Store.
We think (and all your feedback has confirmed this) that we all like a bit of help when we have to make a big decision, especially when we are clothes shopping.
Patrizia Pepe has a huge range of items, you really are spoilt for choice and maybe the fear of making the wrong decision when choosing an outfit for a one-off occasion like a wedding or a big night out can put you in a bit of a flap.
Sometimes a simple word of advice or someone elses’s opinion can make all the difference, and that’s exactly what the Online Chat can do. Some of you admitted that you’d had a few doubts initially about buying online because you felt a bit isolated or just afraid that something could go wrong or you’d get the wrong size… to name just a few of the ifs and buts…
Here’s where you can find the Patrizia Pepe live chat. First you have to go to the official website, The Store, at http://store.patriziapepe.com, then look up at the top…..
Click there to start chatting with one of our team who will be at your complete disposal for any question at all that comes to mind!
Sizes? Fit? Shipping? Status of your order? Problems with the website?
Here’s a screenshot… easy as pie isn’t it?
This service gives you your very own personal shopper and the backup of our Customer Care to help you once you’ve placed your order, just like you’d get from a real Patrizia Pepe city centre shop. Quite a few of our customers have said that they have never experienced such a high standard of efficiency and rapid service; some of you have even admitted that since this service started, you’ve become repeat customers of The Store, and have bought practically everything from the collection without ever having to return anything, in other words, 100% satisfied.
Another customer actually bought her wedding dress thanks to the help and advice she received in choosing the right size, material etc..
It’s been an absolute blast listening to all your suggestions and we want you to keep sending them!
So it really is up to you what and when you ask, don’t hold back!
We’d like to invite you all then to use this revolutionary new service, which as the English speakers would put it, is getting more and more “usual”.
Happy Shopping everyone..